leadership > board of trustees

Yvonne Hao


Yvonne Hao is Chief Operating Officer (COO) of PillPack/Amazon Pharmacy, a national retail ecommerce pharmacy aimed at helping customers take their medications and stay healthy. Ms. Hao joined PillPack in January 2017 as COO and Chief Financial Officer with responsibility for finance and accounting, operations, human resources and real estate. She helped lead the sale and integration of PillPack with Amazon in fall 2018. 

Prior to PillPack, Ms. Hao was an operating partner at Bain Capital for nine years, serving on the boards of, working closely with, and taking interim roles with portfolio companies. She also previously worked at Honeywell, where she started in corporate strategy, and then held roles as VP of Global Marketing for the security business, and as GM for ADI North America, a ~$1.7B division. Her career began at McKinsey, where she worked for five years and was promoted to associate partner. 

Ms. Hao is a board member and Chair of the Compensation Committee at Gentherm (THRM), a publicly traded thermal technology company. She also works with several nonprofits, serving as a board member at Youth Villages MA and as Chair of the Center for Development Economics at Williams College. Ms. Hao is a 2019 Henry Crown Fellow of the Aspen Institute. 

Ms. Hao received her undergraduate degree in economics and Asian studies, summa cum laude, from Williams College, and an MPhil in development economics from Cambridge University, where she was a Herschel Smith Scholar.